Used and refurbished devices carry 6 months limited warranty from the purchase date.
In the unusual event that something does go wrong, we request that you initially rule out that a software fault or bug has not caused the issue, in a lot of cases modern smartphones and tablets experience software issues that are usually resolved with a simple software upgrade or restore from your actual device if this does not resolve the issue please contact our team or visit our store where you purchased your device.

All our used devices are unlocked and fully tested to make sure all features work perfectly. So we suggest you test all functions before leaving our stores. ​​

What does not warranty cover: The warranty does not cover physical damage such as cracks(Screen & LCD Display), dents, smashed or liquid damage also not covering consumable parts like charging port, battery, cameras, and buttons and also any problems that happen to the logic board(PCB) if faulty or wrong charger cable/AC adapter has been used on the device. The warranty also does not cover any software problems or personal data.

​What does a warranty cover: A warranty does cover the parts which are not working as they should or stopped working by themselves.  For example some points of the touch screen not working.

​Returning the device when there are no faults
In the event that a device has no given faults. However, if you wish to return the device for another reason a 15% restocking fee will apply.
The device must be in the exact condition it was purchased in and returned with any supplied box or accessories.

Note: If there is any physical damage a repair fee may apply.